Terms and Conditions - Tarmac Driveway Cleaning

Welcome to our Tarmac Driveway Cleaning service. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

1. Services Provided

We offer comprehensive tarmac driveway cleaning solutions designed to restore and maintain the appearance of your driveway. Our services include:

• Pressure Washing: High-pressure washing to remove dirt, grime, and stains.
• Sealing: Application of sealants to protect the tarmac surface.
• Repairs: Fixing cracks and potholes to ensure longevity.
• Maintenance Plans: Regular cleaning schedules to keep your driveway in optimal condition.

2. Booking and Scheduling

To schedule our services, please contact us through our designated channels. We strive to accommodate your preferred dates and times; however, appointments are subject to availability.

2.1 Confirmation

Once your booking is received, you will receive a confirmation via email or phone. Ensure that all provided information is accurate to avoid any scheduling conflicts.

2.2 Cancellation Policy

We understand that plans can change. Cancellations must be made at least 48 hours in advance. Late cancellations may incur a fee equivalent to 50% of the scheduled service cost.

3. Payment Terms

Payments for our services are due upon completion of the work. We accept various payment methods, including credit cards, debit cards, and bank transfers.

3.1 Pricing

Our pricing is competitive and based on the scope of work required. A detailed quote will be provided prior to commencing any services.

3.2 Additional Charges

Any additional work requested beyond the initial agreement may result in extra charges. These will be discussed and agreed upon before proceeding.

4. Customer Responsibilities

To ensure the effectiveness of our services, we request the following from our customers:

• Clear access to the driveway area.
• Removal of personal items or vehicles from the driveway.
• Disclosure of any existing damage or previous repairs.

5. Liability

While we take utmost care in providing our services, we cannot be held responsible for:

• Pre-existing damages not reported prior to service.
• Unforeseen issues arising during the cleaning process.
• Damage caused by extreme weather conditions post-service.

5.1 Insurance

We carry appropriate insurance to cover any accidental damages that may occur during our service. In the unlikely event of damage, please notify us immediately to facilitate the claims process.

6. Guarantees and Warranties

We stand by the quality of our services. If you are unsatisfied with the results, please contact us within 7 days for a satisfactory resolution.

6.1 Service Guarantee

Our team strives to deliver top-notch cleaning services. If any areas are missed or not up to your expectations, we will address and rectify them promptly.

7. Privacy Policy

We value your privacy. Any personal information collected during the booking and service process is strictly used for service delivery and will not be shared with third parties without your consent.

7.1 Data Protection

Your data is stored securely and handled in compliance with applicable data protection laws. You have the right to request access to your data or ask for its deletion at any time.

8. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to our customers through appropriate channels.

8.1 Notification of Changes

Significant changes to our terms will be highlighted on our official website and through direct communication to our customers.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which our services are provided. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.

9.1 Dispute Resolution

In the event of a dispute, we encourage first attempting to resolve the matter amicably through direct communication. If unresolved, mediation or arbitration may be pursued as per local regulations.

10. Acceptance of Terms

By engaging our Tarmac Driveway Cleaning services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.